Public bug reported:

I made some modest security configurations yesterday, and today, less
than 24 hours later, I have no sound. I've conducted the relevant
checks, but I can't pinpoint the fault. I ruled out hardware issues
since I started the computer with Windows 11 and had no problems playing
sounds.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-28.29~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  will       4294 F.... pulseaudio
 /dev/snd/controlC0:  will       4294 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri May  3 17:33:53 2024
InstallationDate: Installed on 2024-03-20 (43 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 
(20240220)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  will       4294 F.... pulseaudio
 /dev/snd/controlC0:  will       4294 F.... pulseaudio
Symptom_Jack: Black Headphone Out, Front
Symptom_Type: No sound at all
Title: [HP Compaq dc5800 Small Form Factor, Analog Devices AD1884, Black 
Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/26/2015
dmi.bios.release: 1.60
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F2 v01.60
dmi.board.asset.tag: MXJ9190BB5
dmi.board.name: 2820h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: MXJ9190BB5
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: 
dmi:bvnHewlett-Packard:bvr786F2v01.60:bd10/26/2015:br1.60:svnHewlett-Packard:pnHPCompaqdc5800SmallFormFactor:pvr:rvnHewlett-Packard:rn2820h:rvr:cvnHewlett-Packard:ct4:cvr:skuNY275LA#ABM:
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq dc5800 Small Form Factor
dmi.product.sku: NY275LA#ABM
dmi.sys.vendor: Hewlett-Packard

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy wayland-session

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2064774

Title:
  [HP Compaq dc5800 Small Form Factor, Analog Devices AD1884, Black
  Headphone Out, Front] No sound at all

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2064774/+subscriptions


-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to